Article Title MTNL Broadband Speed Problem
Posted in Personal

Lately I have upgraded my broadband connection from 590 NU (256 kbps) to 749 NU (2 mbps). I presumed that I’ll be able to access podcasts and watch videos available without having waited for buffering. But I am feeling like being cheated after this decision. I have always praise MTNL for their Broadband Services, low downtime and good connection. But this time they have proven me wrong. Though speed is formally upgraded (in my account) but I don’t see my internet speed going up. Here is the result of speed test on internetfrog.com

Internet Speed Test

Download: 214,600 bps
Upload: 90,936 bps
QOS: 96% Quality
Round Trip Time: 2 ms
MaxPause (longest pause recorded during the data download): 141 ms

I have contacted with MTNL Customer support on 1500 regarding this issue. They show confident that it will be corrected within 24 hrs. Heck! It’s been two days now and I don’t know what to do. To make the matter worst they have closed the registration and migration to my previous plan (590 NU - 256k kbps). Great! Now I cannot move back to my previous plan. I can’t believe that I am the only one in this world who is facing this issue. I’m sure there are many other peoples who have migrated to higher plans to get better speed. Do anyone have same experience with MTNL Broadband, I am having?

Posted on Monday, February 04, 2008
comment Comments [1]

Sunday, July 06, 2008 7:37:59 PM (India Standard Time, UTC+05:30)
Three months back I had 299 plan of mtnl broadband connection and at that time I was getting transfer rate upto 200 kpbs, taking this into account I upgraded my connection to unlimited being unaware of that this plan has max. speed of 256 kpbs and not 2 mbps. After this I reverted to my older plan and now I am getting transfer speed of 30 kpbs this is very disappointing and pathetic on part MTNL. Now I am cursing myself that why did I change my plan. I REGRET THAT I SHOULD HAVE NOT DONE THAT I REQUEST PEOPLE WHO ARE USING 299 PLAN DO NOT CHANGE YOUR PLAN IF YOU ARE GETTING GOOD SPEED.
puneet

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