Lately I have upgraded my broadband connection from 590 NU (256 kbps) to 749 NU (2 mbps). I presumed that I’ll be able to access podcasts and watch videos available without having waited for buffering. But I am feeling like being cheated after this decision. I have always praise MTNL for their Broadband Services, low downtime and good connection. But this time they have proven me wrong. Though speed is formally upgraded (in my account) but I don’t see my internet speed going up. Here is the result of speed test on internetfrog.com
Download: 214,600 bps
Upload: 90,936 bps
QOS: 96% Quality
Round Trip Time: 2 ms
MaxPause (longest pause recorded during the data download): 141 ms
I have contacted with MTNL Customer support on 1500 regarding this issue. They show confident that it will be corrected within 24 hrs. Heck! It’s been two days now and I don’t know what to do. To make the matter worst they have closed the registration and migration to my previous plan (590 NU – 256k kbps). Great! Now I cannot move back to my previous plan. I can’t believe that I am the only one in this world who is facing this issue. I’m sure there are many other peoples who have migrated to higher plans to get better speed. Do anyone have same experience with MTNL Broadband, I am having?
If you have any problem connecting to internet, view my other post.
http://www.aakashjain.com/misc/general-troubleshooting-steps-if-your-internet-is-not-connecting-11
Three months back I had 299 plan of mtnl broadband connection and at that time I was getting transfer rate upto 200 kpbs, taking this into account I upgraded my connection to unlimited being unaware of that this plan has max. speed of 256 kpbs and not 2 mbps. After this I reverted to my older plan and now I am getting transfer speed of 30 kpbs this is very disappointing and pathetic on part MTNL. Now I am cursing myself that why did I change my plan. I REGRET THAT I SHOULD HAVE NOT DONE THAT I REQUEST PEOPLE WHO ARE USING 299 PLAN DO NOT CHANGE YOUR PLAN IF YOU ARE GETTING GOOD SPEED.
MTNL is worst. I recently got the connection. I applied for 512 KBPS, but what i’m getting is on 200kbps connection with download speed of just 19 or 20 kbps. they are charging me Rs 1400 for this service and all i’m getting shit from them. They are real bastards. Please do not ever think of getting their connection.
hi
are you still having the problem or they have fixed this speed issue…….
MTNL BroadBand speed is suspected! It’s very slow. It’s not expected from a big network company. If MTNL listen and SEE this message kindly do something for their trusted customer’s for which they paying money.
u can revert back to 599 plan but there’s no betterment in terms of speed jus dat u pay a bit lesser
Me too facing the same ultra low speed of MTTNL broadband ..the transfer rate is pathetic at maximum 30KBps.it even sometime goes down to as low as 7-8KBps..
pathetic on part of mtnl . tried complaining almost innumerable times but as expected they were unable to rectify it..
does ne 1 have a solution to this???
I had the 590 NU plan as well and was getting very good speeds of upto 150 kilo-bytes per second, enough for smooth video streaming with almost no buffering time. I recently upgraded to the Rs.999 a month, unlimited plan. I was very clearly told that i would get 256 kilo-bytes per second, but after days of getting about 20 KBPS, i realized that the plan was for 256 kilo-bits per second, equivalent of 32 KBPS. Of course now they won’t let me return to my original plan, although the fault was of the employee who guaranteed 256KBPS.
I will soon be switching to the 749 NU (anything is better) and will post any results on the speed. If it is not reasonable, i suggest some mass action as protest to the unfair deeds of MTNL.
I have face the problen in last 1 month my internet speed is very very lo my planz is 599 unleemited plan Speed is 256 kbps i reseve speed is 56 kbps onley
I also have the same problem .. my connection plan is under .. unlimted 256 kbps .. and I am only getting 10 kbps .. I also complain many times in Ofice .. online complain so they blaming each other for that fault . Local area office says that is server problem . and server says check ur local .and one intersting thing is that I complain many times in last 4 months and when i check for the response online complain .. so its shows that they have solve my problem .. so sad from MTNL . If this kind of customer service they provide I dont think they can survive in this competitive world coz now many company are giving internet services in our country at very best rate and services …
Hey yeah …………… its all true ………. Mtnl is truly a bad service provider ……………. they give just 30kbps as max spd to unlinited plans …………..
i hv 599 combo ……………… and i get max of 29.4 kbps speed ………………
plz tell someone to increase the spd of this 599 combo unlim. plan ………………
oh GOD plz ………………
mtnl broadspeed is fuck kbps
Yes, I have the same problem. I’ve applied for plan upgrade from 256 to 512 kbps. Though it’s upgraded in my account, no change has taken place in the connection. I’m having the same 23 to 26 kbps download which I get at the 516 kbps. It’s almost a month I’ve been complaining about but no step has been taken yet.
Hi,
Everyone here is talking about the problem. Does any one have the solution?
If yes, please do let us know. We all would be very thankful to you.
I was also having the conection in dwarka, and i personally sugest all of you to do not go for MTNL in dwarka, I paid nearly 712 pm, and in whole month it worked only 15 days. I contacted AM many times but no use.
Even I approched consumer court and file case against them and its more then 4 months still the case is pending, apart from this i also filed in their website http://www.consumercourt.in/broadband/1-mtnl-broadband.html , I am a lawyer and personally suggest everyone not to buy this, they don’t know the importance of internet.
Name: Adv. Om Parkesh
Connection no 25081567
Location Dwarka, New Delhi 110075
May be this can work out little……but No Guarantee haaah!
Download Program from here: http://www.dslreports.com/front/drtcp.html
1. Set TCP Receive Window (RWIN) to 128480
2. Set Windows Scaling, Time Stamping, Selective Acks, Path MTU Discovery, Black Hole Detection to Default.
3. Leave Max Duplicate Acks and TTL Blank [Delete anything in those fields]
4. Save to Registry. Reboot.
It really worked for me on mtnl unlimited 384Kbps plan ..So i thought i should help u out…..
Let me know your results…Bye!